What is Betuda?
Betuda is a fashion-focused online store offering carefully selected pieces designed to bring effortless style into your everyday wardrobe.
How long will it take to receive my order?
Orders are prepared within 1–2 business days, and delivery usually takes 3–7 business days. In most cases, your order will arrive within 4–9 business days. Once shipped, you’ll receive a tracking link so you can follow your delivery.
Do you offer free shipping?
Yes, every order includes free shipping. There are no minimum order requirements.
Which payment methods can I use?
We accept American Express, Diners Club, Discover, JCB, Maestro, Mastercard, PayPal, Venmo, UnionPay, and Visa. All payments are securely processed.
Can I return an item if it doesn’t work for me?
Of course. You have 60 days from delivery to request a return. Simply email info@betuda.com and we’ll guide you through the process.
When will I receive my refund?
After we receive and inspect your return, refunds are processed within 7 business days. Depending on your payment provider, it may take a little longer to appear in your account.
Do you offer exchanges?
Yes, exchanges are available. Just contact us at info@betuda.com and let us know what you need.
Where do you currently ship?
At the moment, we deliver within the United Kingdom only. This allows us to maintain a consistent and reliable service.
Is my personal information protected?
Yes. Your privacy and security are important to us. All transactions are encrypted, and we handle your data with care.
What should I do if my order hasn’t arrived?
First, check the tracking link in your shipping confirmation email. If your order has not arrived within the expected timeframe, contact info@betuda.com and we will assist you.
Can I make changes to my order after placing it?
If your order has not been shipped yet, we may still be able to update or cancel it. Please contact us as soon as possible so we can help.
Still have a question?
We’re happy to help anytime. Reach out to us at info@betuda.com and we’ll get back to you as quickly as possible.